2009-09-23
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  Medusa FAQ
Known Issues
Tips and tricks

E-mail support:
support

Frequently asked questions:

Why can I only see thumbnails for some files?
At the moment Medusa supports 25 image formats. If you don't see a thumbnail then it is most probably because it isn't a supported image format. If you only want to view files that have valid thumbnails then you should see to it that the "Only thumbnailed" checkbox in the "New project" window is checked.

How can I start a search from a page that is on a site with frames?
Right click on the link leading to the page you want to start from and choose "Copy Shortcut" from the menu. Open the New project window in Medusa and paste the link in the Starting URL field.

If you haven't found the answer to your question here it is likely that a question similar to yours hasn't been posted to us as of now. Please send us an email and we will try to answer it in the best way we can.


2009-09-23
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